This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.deltinacoffeeroasters.com/shop.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To screen our orders for potential risk or fraud;

6. To comply with any applicable laws and regulations.

 

HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We share personal information with third parties to help us use your personal information as described above.

 

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information about Wix.com’s privacy policy, please review: https://www.wix.com/about/privacy.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Google Analytics helps us understand how our customers use our website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

COMMUNICATION

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, to comply with applicable national laws, or to adhere to any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

COOKIES

Our website uses certain cookies and tracking tools to help us deliver a better service and to learn more about how our customers are interacting with our online store. For information regarding cookies built into our website, refer to the Wix.com website: https://support.wix.com/en/article/cookies-and-your-wix-site. Google Analytics helps us understand how our customers use our website. For information on how Google uses personal information, please review: https://www.google.com/intl/en/policies/privacy/.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

CONTACT US

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at info@deltinacoffeeroasters.com or send us mail to: Deltina Coffee Roasters, PO Box 896, Oceano, CA 93475.